FAQ
Here are the rules that apply as there are several specifics for determining the assignment group.
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Administrator Training
Introduction
Article detailing how to use the Sender Policy Framework (SPF) with Octopus.
SPF
To configure the DNS of your domain, please refer to this wiki:How to configure an SPF to account for Octopus
Why has the Incident/SR due date been changed automatically ?
The due date is calculated based on the configured SLA (Tools / Options menu), however this date can be recalculated automatically according to certain actions/changes:
More targets areas have been defined to extend the possibilities for Advanced Research.
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User Management
Introduction
Several references pages are available under the Octopus Help menu. Most of these pages are also available in an Internet browser.
To get the link of the page, right-click and copy current page's address or use CRTL+SHIFT+C.
Pages
