Web Portal

Updated date: 14 November 2016
Related articles Create customized forms in Octopus
Updated date: 15 November 2018
The subject of a request is an important element, as it is often the basic information that is visible in a list. By default, Octopus subjects take the name of the request, but there are two options that help to automatically get more specific subjects: The alternate subject Uses...
Updated date: 10 April 2017
This article explains the possible parameters allowing you to launch a web pages for the Web Portal with predefined options. Controlling the options this way can be useful if you have an intranet and you want to offer links to direct pages on the Web Portal.
Updated date: 13 December 2022
For several enterprises, offered services are destined not only to internal employees, but to external resources as well.  Sometimes, a service center will need to provide support to users from multiple enterprises or to sites without any connections from one environment to another...
Updated date: 8 March 2023
With Octopus, it is possible to use a Web Portal for your users and significantly reduce the number of calls to the Service Desk. This self-service Web Portal not only allows users to make their requests (incidents and service requests), but also keep track of these requests, add comments to the...
Updated date: 19 April 2021
This simple Web application has been optimized to give workers easy and quick access to their requests. 
Updated date: 12 October 2023
L'information fournie par l'utilisateur à partir du formulaire Octopus est importante et nous avons développé les conditions dans les formulaires et les tâches pour l'exploiter. Ce sont les conditions qui rendent le formulaire dynamique et nous permettent de...
Updated date: 19 November 2014
If you use the Web Portal, you will sometimes have Users that cannot subcribe on their own to the Web Services or that cannot remember their password. You can create a Web Account and reset the password for the User directly in Octopus.
Updated date: 27 March 2020
From the point where the advanced configuration of tasks is used in service requests, it will become mandatory that users submit their requests from the Web portal. Once this technique is used, requests created from an Octopus user, cannot generate the information required as it will...
Updated date: 28 July 2022
There are several authentication modes to access the Octopus Web Portal. The different authentication modes are described in the sections below.

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