Administration Tools
The ADSIReader program (ESI.Octopus.ADSIReaderApp.exe) allows to import users, computers (workstations and servers) and printer queues stored in your Active Directory. User import can include, among others, first name, last name, Windows username, title, department, phone numbers (with...
WMIUpdater (ESI.Octopus.WMIUpdaterApp.exe) allows the update of the configuration in Octopus (hardware and software) of computers in your network. You can synchronize on a particular CI or you can run the update from an automated Windows task.
MailIntegration (ESI.Octopus.MailIntegrationApp.exe) is a program used in Octopus to create new requests (incident or events) or update the activities of a requests received via email.
The DataImporter program (ESI.Octopus.DataImporterApp.exe) can be used to import and/or synchronize data from an external source that is compatible with OLEDB/ODBC.
DataImporter can be used to perform the initial import of data or to synchronize on a regular basis data contained in...
Introduction
Whenever an Octopus tool, such as MailIntegration, is executed, a log file is created. By default the file is created in the Octopus folder of the computer that ran the program.
To automatically assign a site to users and computers contained within a specific OU, follow these steps:
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Administrator Training
Introduction
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External Commands
Windows Schedules Tasks
In Octopus there are several places where you can edit text. The most used place is in the activities of various types of requests, such as incidents and service requests.
This article explains how to use the tool.
The GetDBApp (ESI.Octopus.GetDBApp.exe) program allows to download the Octopus database from a database hosted on our servers. The program can be automated using the Windows Scheduled Tasks to download the database everyday. Note that the Octopus database is in SQL.
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