Import (DataImporter)
https://wiki.octopus-itsm.com/sites/all/files/DataImporter - Importation des CIs/CI_EN.zipLe présent article explique les différents types de sources d'importation possibles avec Octopus.
The configuration file is an XML format text file (ANSI code) that contains all the information on the data source to import. This article explains the format of the file as well as the tags to use and how to modify/correct this file.
The DataImporter program (ESI.Octopus.DataImporterApp.exe) can be used to import and/or synchronize data from an external source that is compatible with OLEDB/ODBC.
DataImporter can be used to perform the initial import of data or to synchronize on a regular basis data contained in...
Importing CIs will supply the CMDB with the inventory from an external source that can then be kept up to date directly in Octopus. Once the CIs are imported, it is possible to import the link between CIs and CI users.
This article explains how to import users in Octopus.
Importing contacts will add information related to the contact of a supplier.
Introduction
This type of import allows you to import tasks into SRs, Changes and Problems.
Importing the relationship between CI allows to relate two or more CI together and add a comment about the relationship. Before you can do this type of import, the CI to relate must be imported along with the relation types.
This import type allows to import the activities related to requests.
During the original Incident - SR import, only the resolution activity is imported. Use this import type if activities from another system need to be kept.
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