Import (DataImporter)

Updated date: 22 April 2024
https://wiki.octopus-itsm.com/sites/all/files/DataImporter - Importation des CIs/CI_EN.zipLe présent article explique les différents types de sources d'importation possibles avec Octopus.
Updated date: 9 January 2024
          The configuration file is an XML format text file (ANSI code) that contains all the information on the data source to import. This article explains the format of the file as well as the tags to use and how to modify/correct this file.
Updated date: 23 February 2024
Importing CIs will supply the CMDB with the inventory from an external source that can then be kept up to date directly in Octopus. Once the CIs are imported, it is possible to import the link between CIs and CI users.
Updated date: 4 January 2024
The DataImporter program (ESI.Octopus.DataImporterApp.exe) can be used to import and/or synchronize data from an external source that is compatible with OLEDB/ODBC.  DataImporter can be used to perform the initial import of data or to synchronize on a regular basis data contained in...
Updated date: 17 May 2023
This article explains how to import users in Octopus. 
Updated date: 14 January 2020
This article presents the method to import Value Lists used in forms,CI attributes. 
Updated date: 14 March 2023
This article presents the method to import incident templates and service request types. 
Updated date: 8 February 2018
This article describes how to import attached files to be linked to CI in Octopus. 
Updated date: 2 November 2020
Importing the holidays will update the Service Hours and Holidays section in the Octopus options of a team.  This section is particularly important when the Service Level Agreement (SLA) option is enabled. Because public holidays are then considered as outside the...
Updated date: 14 March 2023
This article explains how to proceed to import planned requests. See the DataImporter - Import CI Linked to Planned Requests article to find out how to import the specific CIs related to the planned requests.

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