FAQ
General
What are the features of Octopus?
What are the key concepts?
In Octopus there is information to help distinguish between people when searching for a user. For example, their site name, department, their Windows username etc.
Some information is there by default, but other variables can be added, removed or reordered.
The reason is probably that the software isn't managed.
The reason is probably that the software isn't managed.
When an error occurs, Octopus generates a log which describes the error in more detail.
Related Articles
Administrator Training
Introduction
Article detailing how to use the Sender Policy Framework (SPF) with Octopus.
If Octopus is configured to send emails using a "from address" with your domain name (info@my-company.com instead of noreply@octopus-itsm.com)
you must ensure that your email server allows "email relaying" for emails sent from IP address below:
More targets areas have been defined to extend the possibilities for Advanced Research.
Several references pages are available under the Octopus Help menu. Most of these pages are also available in an Internet browser.
To get the link of the page, right-click and copy current page's address or use CRTL+SHIFT+C.
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