FAQ
General
What are the features of Octopus?
What are the key concepts?
The Warranty Type field that is found in the Cost tab of a CI can only be updated with a CI import.
Please note - If you add a new type of warranty, it will be visible to all Octopus teams.
To configure the required fields:
Go to Tools > Options.
Find the section in Options named Required field management.
The start date and end date can be entered manually within a task.
However, the actual start date is the date the task is activated and the actual end date is the date the task is completed.
Changes have been made to a field in a form, but there is no entry for this change in the request history.
There is an option that, when unchecked, will not add changes to a field in the history.
Wondering what status can pass an incident or a service request (SR) and what is their significance? Here is the article that will answer all your questions.
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