FAQ

Updated date: 24 November 2020
General What are the features of Octopus? What are the key concepts?
Updated date: 15 January 2018
More targets areas have been defined to extend the possibilities for Advanced Research.
Updated date: 24 November 2020
Related Articles User Management Introduction
Updated date: 9 March 2018
Several references pages are available under the Octopus Help menu. Most of these pages are also available in an Internet browser. To get the link of the page, right-click and copy current page's address or use CRTL+SHIFT+C.
Updated date: 22 August 2017
The program WMIUpdater (ESI.Octopus.WMIUpdaterApp.exe) detects the softwares contained in "Add and Remove Programs".  To detect other software, you need to:
Updated date: 22 June 2020
By default, Octopus is installed in the following folder:
Updated date: 13 March 2020
The Warranty Type field that is found in the Cost tab of a CI can only be updated with a CI import.  Please note - If you add a new type of warranty, it will be visible to all Octopus teams.
Updated date: 22 August 2017
In Octopus you can assign multiple requests at once:   
Updated date: 5 February 2018
To configure the required fields: Go to Tools > Options. Find the section in Options named Required field management.
Updated date: 30 June 2015
 

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