Configuration

Updated date: 22 January 2021
Service requests (SR) are usually standard services offered to customers / users and are usually managed by the Service Desk. Unlike the incidents, which must be resolved as quickly as possible with minimal impact on business, SR have different execution timelines, can contain pre-defined steps (...
Updated date: 22 June 2020
By default, Octopus is installed in the following folder:
Updated date: 31 October 2022
Related Articles User Management Introduction 
Updated date: 10 April 2017
This article explains the possible parameters allowing you to launch a web pages for the Web Portal with predefined options. Controlling the options this way can be useful if you have an intranet and you want to offer links to direct pages on the Web Portal.
Updated date: 22 January 2021
Site management now being more complete, this article will help users better define roles of each columns related to sites and subsites.
Updated date: 11 March 2025
The Octopus Web Portail is a very important element that allows users to open their requests on their own. To make it more user friendly, it is possible for users to launch the Octoups Web Portal without having to enter their username and password. 
Updated date: 10 April 2017
A regular expression is a string of characters used to describe a set of possible character strings according to a specific syntax.      Regular expressions are used within Octopus to control the manipulation of text. 
Updated date: 26 January 2024
Related articles
Updated date: 10 April 2017
This article contains the basic model of the reference data of the section General.
Updated date: 10 January 2023
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