Web Portal

Updated date: 20 February 2018
With Octopus, it is possible to use a Web Portal for your users and significantly reduce the number of calls to the service center. This self-service Web Portal not only allows users to make their requests (incidents and service requests), but also keep track of these requests, add comments to the...
Updated date: 26 July 2016
This simple Web application has been optimized to give workers easy and quick access to their requests. 
Updated date: 14 November 2016
L'information fournie par l'utilisateur à partir du formulaire Octopus est importante et nous avons développé les conditions dans les formulaires et les tâches pour l'exploiter. Ce sont les conditions qui rendent le formulaire dynamique et nous permettent de...
Updated date: 19 November 2014
If you use the Web Portal, you will sometimes have Users that cannot subcribe on their own to the Web Services or that cannot remember their password. You can create a Web Account and reset the password for the User directly in Octopus.
Updated date: 27 March 2020
From the point where the advanced configuration of tasks is used in service requests, it will become mandatory that users submit their requests from the Web portal. Once this technique is used, requests created from an Octopus user, cannot generate the information required as it will...
Updated date: 20 February 2018
There are several authentication modes to access the Octopus Web Portal. The different authentication modes are described in the sections below.

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