Import (DataImporter)

Updated date: 2 May 2019
Importing the relationship between CI allows to relate two or more CI together and add a comment about the relationship. Before you can do this type of import, the CI to relate must be imported along with the relation types.
Updated date: 9 March 2023
Introduction This type of import allows you to import tasks into SRs, Changes and Problems.
Updated date: 2 May 2017
Documentation in preparation
Updated date: 10 February 2020
This import type allows to import the activities related to requests. During the original Incident - SR import, only the resolution activity is imported. Use this import type if activities from another system need to be kept. 
Updated date: 24 March 2020
This article explains how to import service contracts to be used in an internal mode - the default in Octopus.
Updated date: 9 March 2023
This article presents the method to import Change templates.
Updated date: 9 March 2023
Importing members allows to automatically populate the members of a user group. Use this function to make modifications to user groups in batches or to automate the update of user groups when a link to an HR system is in place.
Updated date: 14 March 2019
This article presents the information on importing spare parts to supply the CMDB with the inventory.
Updated date: 10 February 2020
Introduction This  import type is used to import activities into SRs, changes and problems.
Updated date: 8 March 2023
Importing the relationship between the users and the CI allows to add the users that use a CI. It is important to have previously added the users and the CI before doing this type of import.


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