Links to articles related to executing imports and configuring the XML file.
Import Source Specification
The format required for the data to import depends on the different types of import sources. Each source has its own specifications.
Use the article of the specific import source to find out in detail what is the format required to import that type of data.
CMDB - CIs
Suppliers / Lease Contracts / Service Contracts
- Lease Contracts
- CI Under Leased Contact
- Service Contract - Internal Mode
- Service Contract - External Mode
- CI Covered by a Service Contract
Reference Data (Incident Template / SR / Change, Departments, etc.)
Incidents / SR (Creation, Activities, Attached Files and Update)
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