DataImporter - Import Source Specification

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References

Links to articles related to executing imports and configuring the XML file.

Import Source Specification

The format required for the data to import depends on the different types of import sources. Each source has its own specifications.

Use the article of the specific import source to find out in detail what is the format required to import that type of data. 

Important :  

A compressed file (.zip) containing an example in an Excel file (.xlsx) and one or more configuration files (.xml) has been added as a reference to each import source.

 

CMDB - CIs

Reference file for CI Types, Attributes and CIs:  

 CI_Type_EN.zip

 CIAttribute.zip

 CI_EN.zip

 

CI Types

CI

 

Suppliers / Lease Contracts / Service Contracts

Reference files for Suppliers / Lease and Service Contracts:  

 Suppliers_Contacts.zip

 LeaseContracts.zip

 ServiceContract.zip
 

 

Parts Management

Reference file for Parts:  

 Parts.zip
 

 

Users

Reference file for Users:  

 Users.zip
 

 

Reference Data (Incident Template / SR / Value lists, Departments, etc.)

Reference files for Incident Templates / SR / Value lists / Departments:  

 IncidentTemplate.zip

 ImportValueLists.zip

 Departments.zip

 Sites.zip.  

 

 

Incidents / SR (Creation, Activities, Attached Files and Update)

Reference file for Incidents/SRs:  

 Incidents-SR_EN.zip

Update Incidents-SR_EN.zip
 

 

Tasks (Creation, activities)

Reference file for Tasks:  

Task.zip
 

 

 

Planned Requests

Reference file for Planned Requests:  

 PlannedRequests.zip
 

 

Changes

 

 

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