Article detailing how to use the Sender Policy Framework (SPF) with Octopus.
If Octopus is configured to send emails using a "from address" with your domain name (firstname.lastname@example.org instead of email@example.com) you must ensure that your email server allows "email relaying" for emails sent from IP address below:
More targets areas have been defined to extend the possibilities for Advanced Research.
The program WMIUpdater (ESI.Octopus.WMIUpdaterApp.exe) detects the softwares contained in "Add and Remove Programs". To detect other software, you need to:
Since the Spring 2011 (3.2) version, the default installation location of Octopus is in the following directory:
To configure the required fields: Go to "Tools > Options..." Find the section in Options named "Required field management"
Wondering what status can pass an incident or a service request (SR) and what is their significance? Here is the article that will answer all your questions.