This page presents the Octopus musts, which contribute to facilitate your daily work.

Useful Shortcuts

Keyboard shortcuts to make your life easier.

• Corresponding article: Octopus Shortcut Keys

Tabs

Function allowing fixing, moving or closing tabs.

• Right-click on tab to fix
• Drag and move the tab with a left click hold on the mouse
• Close with the mouse central button or « CTRL + click »

Automatic Reactivation of a Request

Action reactivating a request that is pending or suspended.

Activity Types

Activity templates to improve work speed of Octopus users.

• Corresponding article: Activity Types

Email templates

Modify email templates sent to users and technicians.

• Corresponding article: Email Configuration and Improvement

External Commands

Trigger programs or scripts from Octopus.

Customization of lists & background colors

Adapt lists to find the information easier.

• Corresponding article: List Customization

Advanced Search

Use advanced search criteria to create reusable lists.

• Corresponding article: Advanced Search