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Introduction

Plug-in for equipment reservation available in an equipment group. For example, a user can reserve 1 laptop, 2 monitors, a projector, etc. Equipments available for reservation will be automatically selected according to availability.



Contact the Octopus Service Desk if you wish to have this plug-in installed, you need to:
 

• Plug-in name: ESI.Octopus.PlugIns.CIReservations
• Team name and number.
• Default installation or specify parameters and desired values.
  
  
   

Editable parameters

• Modify the length of time before equipment becomes available again following the reservation end time: (default 30 minutes) unless the SR is resolved within these 30 minutes.
  Option name:  ESI.Octopus.PlugIns.CIReservations.EndDateOffsetInMinutes
• Set maximum CI reservation duration (default is unlimited)
  Option name: ESI.Octopus.PlugIns.CIReservations.MaxReservationLengthInBusinessDays
• Allow reservation cancellation (this option is active by default)
  Option name: ESI.Octopus.PlugIns.CIReservations.UserCanCancelManually
  
   

Prerequisites

CIs available for reservation will be marked Can be reserved - option already available in Octopus.
 

• An SR type for equipment reservation must contain the special field Equipment reservation
  Note : If the type is not available, you must add it in the field configuration. 
  
   

When the application generates the form, a section dedicated to this field will include the following fields:

• Start date and time
• End date and time
   
• List of CI types where there is at least one CI not retired, with the option Can be reserved and not reserved, i.e. available for reservation. A label with the type's name and a quantity field will be visible.
• The number of pieces of equipment available for each "reservable" piece of equipment.
  
   

• Use of the web portal (or form) is mandatory to enable users to submit this type of request..

How it works

• In the Reservation section, the user must enter the start and end dates and times of the reservation.
• The user then enters the desired quantity for each type of CI.

• User submits request - 2 possible options :
  
  Insufficient quantity : When saving, if requested quantities have been reserved by another user before, or if the user has entered more quantities than those available, the system will display a warning message next to the quantity in question, indicating :
  Total quantity available:  User must correct it before resubmitting.
  
  
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• SR creation: When the request is saved, the system records reservations for the first X available CIs of each type requested..
  The system will sort CIs by Date of purchase if documented and/or by Date of creation, which favors the loan of recent equipment.
   
• In Octopus, the Description field will contain the following information: : 
• Start date/time and End date/time
• Reserved equipments (CI) 
  
  
  
  

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• In Octopus, this information can be viewed from the Reservations tab, available only in reservation-type SR
  
  
  
  
  
   

• At the end of the reservation, the reservation SR is not automatically resolved (as in the case of a standard reservation in Octopus).
   
• It is not possible to modify a reservation, but it can be cancelled via the web portal.