Introduction

The 3.7 version introduces the possibilities of modifying the target for the advanced search:

How it works

You can access the list from any module:

• Click on the double chevrons for the advanced search

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• Select the desired list from the proposed dropdown list
• Click on the magnifying glass

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Here are a few interesting scenarios…

Activity

• Search for the efforts for a particular Octopus user for a specific period

• Search for the resolution activities of a particular Octopus user for a specific period

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• Search activities with properties from Incidents/SR, Events, Tasks, Problems and Changes nodes

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CI

• Search what is installed on a particular type of CI

• Search a type of CI that is associated to an incident

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• Search CIs associated to a precise user

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Rental Contract

• Search rental contracts that will end during a given period

Service Contract

• Search the service contracts for a specific type

Department

• Search for departments and sub-departments with no associated manager

Notification

• Search in the notifications to find out if a notification was sent for a specific incident

• Search the recent notifications sent to a specific Octopus user

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• Search for the notifications where there was an error during delivery

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