If you are experiencing WMI connection problems, you can use wbemtest, a WMI testing tool included with Windows, to test the connection independently of Octopus.

Part 1: Test connectivity

• To start wbemtest, enter wbemtest at the Start > Run command box

• In wbemtest, click the "Connect" button.

• Change root\cimv2 by \\COMPUTERNAME\root\cimv2 (where COMPUTERNAME is the name or IP of the host you want to connect to).

• Click "Connect".

If you receive an error message at the stage, it is because the connection is not working. The error message might be useful for troubleshooting.

Part 2: Test information retrieval

• Click the "Query" button

• Enter this query: select * from win32_operatingsystem

• Click "Apply".

The test succeeded if you get a dialog box called "Query Result". The test failed if you get a dialog called "Error". The error message might be useful for troubleshooting.

To create additionnal queries, use the following format:

• select "name of properties to inspect" from "name of class to inspect".
• Example:
  • To find the IP address field of the NetworkAdapterConfiguration class, use the following query
    • select IPAddress from Win32_NetworkAdapterConfiguration

Requests used to extract information to transfer to Octopus

• select * from Win32_BIOS
• select * from Win32_ComputerSystem
• select * from Win32_OperatingSystem
• select * from Win32_Processor
• select * from Win32_VideoController
• select * from Win32_NetworkAdapterConfiguration
• select * from Win32_NetworkAdapter
• select * from Win32_Desktop
• select * from Win32_Printer
• select * from Win32_DiskDrive