Octopus 5 preview version

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Octopus 5 Trial Version

Reminder of the Octopus 5 and Octopus Mobile Preview Version

The purpose of the trial period is to get feedback on this brand new interface and make adjustments after the first experiences with our customers.

Please note that this is a "preview" version that is to say that the many of the features are not yet available.

On the other hand, new features will be added at each of our minor versions.

The goal is to be able to handle incidents, SRs and tasks in the new version in the fall of 2018.

The What's new in Octopus 5 button will show you progress for each minor release. 

 

What is available?

  • Creating and update of incidents / SRs and tasks

  • Essential actions to manage incidents / SRs are available

  • Adding activities including attachments

  • Viewing lists

  • Quick search for Incidents, SR, CI and Users

  • Sorting lists and other manipulations in lists

  • Search options in general

  • Visualize and edit the attributes of a CI

  • Visualize the relationships of a CI with users and other CIs

  • Visualize the CIs and requests of a user

  • Paste the content of the clipboard

  • Supports the custom forms

Specific Aspects

Some options are only partially working for now and are still under development. See bellow how they work at the moment

  • The modification of a list must be done in the Windows version. The changes will be visible in Octopus 5 after
  • The organization of the lists is not yet complete. The hierarchy is not yet available, so we must search the elements

What is only available in Octopus 5?

  • The card view
  • The themes
  • The favourites
  • The navigation history
  • The integration with Antidote or other correctors

Upcoming Improvements Over the Next Few Months

  • Editing lists

  • Adding parts

  • Adding more than one user

  • The history

  • For now, adding a CI only allows the replacement of the CI

  • Adding attachments with drag & drop

  • Some actions are to come, such as conversion, reopening a request

  • Consult the notifications
  • CIs a few options like seeing the service contracts and the document section, etc.
  • Visualize the requests related to events
  • Automatic posting of the internal announcement
  • And more

 

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