Initial Operation

Updated date: 13 February 2017
This article explains the efficient creation steps of an incident in a context where a user calls to address his needs to the Service Center.There is more than one way to create an incident in Octopus. The creation upon a phone call requires a quick reaction from the call center analyst, so every...
Updated date: 3 April 2017
The advanced search can help find specific informations.  The access to the advanced search is available from every module.
Updated date: 24 June 2017
This article describe the list of Notifications Type.

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