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Users management

Modified: 2011/09/16 17:52 by pnarbonne - Uncategorized
This page is in the process of being edited, it may be incomplete or contain errors.


This article describes the users management module.

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User form

This form allows to consult and modify the information related to a user. In general, the information will be imported from Active Directory or from any other database containing the information.

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Upper part of form

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Lower part of form

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Complementary explanation of form :

  • The Incidents tab shows the amount of requests linked to the user. It is very important to view this information to make a follow-up or to avoid creating a duplicate incident.

  • The tab CI indicates the amount of CI linked to the user. If you open the CI file, you can view the requests list in which the CI is in cause.

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Octopus user

In Octopus, when a user becomes an assignee, 2 additional tabs are added to his file.

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