Here are the 3 support options:
- Technical problems, service requests, information requests or generic questions
Submit your request using the self-service Web portal at http://www.octopus-itsm.com/selfservice/.
- New feature requests
Visit our Forum to suggest new Octopus features or search for existing ones.
Outages or other urgent issues ONLY
Send us an email at urgentsupport@octopus-itsm.com.
Don't forget to visit our
Wiki on a regular basis to read article on how to use Octopus.
- The Octopus team