Permissions - Octopus Users

Introduction

List of available permissions

• Activities (3 items)
  • Modify activities
  • Modify an external labor activity created by another user
  • Modify the activities of other technicians (closed requests included)
• Calendar (2 items)
  • Create, modify and delete an appointment
  • View the schedule of all groups he is a member of
• Changes (3 items)
  • Access the change management module
  • Create a change
  • Delete a change task
• Configurations (6 items)
  • Access the configuration management module
  • Create a CI
  • Delete a CI
  • Modify a CI
  • Modify CI status
  • Recompute all CI costs
• Events (2 items)
  • Access the event management module
  • Create an event
• General (2 items)
  • Access the dashboard and statistics
  • Administer Octopus
• Incidents / SR (10 items)
  • Assign an incident
  • Cancel an incident
  • Close an incident
  • Create an incident
  • Delete a SR task
  • Modify an incident
  • Modify closed incident classification and documentation
  • Modify open date
  • Modify the status of an incident assigned to another group
  • Override due date
• Lists (1 item)
  • Manage lists
• Parts (2 items)
  • Access the part management module
  • Create, modify and delete a part
• Problems (6 items)
  • Access the problem management module
  • Create a problem
  • Delete a problem task
  • Manage the relationship between incidents and problems
  • Modify a problem
  • Modify a problem's status
• Scheduled jobs (3 items)
  • Access the scheduled jobs
  • Create a scheduled job
  • Delete a scheduled job
• Suppliers and contracts (5 items)
  • Access the supplier and contract management module
  • Create, modify and delete a contact
  • Create, modify and delete a lease contract
  • Create, modify and delete a service contract
  • Create, modify and delete a supplier
• Users (8 items)
  • Access the user management module
  • Add or remove a user from a group
  • Create a user
  • Create and modify an Octopus user
  • Deactivate a user
  • Delete and merge a user
  • Modify a user
  • Modify his profile
• Web application for technicians (1 item)
  • See opened incidents / SRs