For standards users (non-technicians), the procedure is :
1. The user must have a "Windows username". We recommend the email address.
2. You also need to enter his email address into the field provided for this purpose.
3. The user must not have an Octopus account.
4. Then, the user must register himself via the Web portal. The system will send a password via email profile.
5. He will then return to the home and use his "Windows Username" and password received.
6. Once in his webpage, he can change his password and have access to create queries.
For technicians, they must use the specific interface for technicians that is accessible via the button "Tech" right next to the words "Powered by Octopus". Also, technicians should use their Octopus Username et their password.