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Frequently asked questions (FAQ)
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Modified: 2011/03/02 09:31 by
pnarbonne
- Categorized as:
FAQ
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General
What are the features of Octopus?
What are the key concepts?
What are the keyboard shortcuts?
What's the difference between suspending an incident and putting an incident on hold?
How to delete a user ?
Can I download my database, and what can I do with it?
How to obtain an Octopus error log?
How can I see my Closed requests?
How to change your language preference in Octopus?
How to configure a user for the portal Web?
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Congiguration and technical
How to solve a proxy problem with Octopus server?
How to configure the Email relaying with Octopus?
How to create an Octopus account for a technician?
How to configure required fields?
How to configure e-mail links to open in Notes instead of Outlook?
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Importing
How to import data into Octopus?
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Excel
How to export data to Excel?
How to create sums in the field "Total work" once in Excel?
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Software and WMI
In my list of software installed on my workstation, I don't see certain software, why?
How to detect software that is not contained in "Add or Remove Programs"?
How to investigate WMI connection problems
Consult the following page:
Troubleshooting WMI problems
Administration
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