EditYour standard support options
- Phone number to reach us
1-514-832-5975
- Business Hours
Monday to Friday from 8 a.m to 5 p.m (GMT-5:00)
Don't forget to frequently visit our Wiki at
Wiki Octopus to view several articles on how to use Octopus.
EditOutages or other urgent problems
urgentsupport@octopus-itsm.com
Use this address
only in these situations:
(please note that this address generates automated alerts)
- Octopus outage (You are unable to connect to Octopus)
- Update problem (Your Octopus update did not work as expected and you are now unable to use the application)
For all other inquiries, please use our standard ways mentionned above.
The Octopus team